Guest Policies & Guidelines
Applicable to all visitors, whether touring the premises or attending events
To ensure the safety, comfort, and enjoyment of all visitors, BE VIP Arena has established the following guest policies. All guests entering the premises are required to adhere to these rules.
- General Entry Policies
- All guests must comply with entry procedures and security checks.
- Government-issued identification may be required at the point of entry.
- Children under 16 must be accompanied by an adult at all times.
- Guests visiting for tours, supervision, or meetings must follow staff instructions.
- Unauthorized access to restricted areas is strictly prohibited.
- Safety & Security
- Security personnel have the right to inspect bags, equipment, and personal items.
- Weapons, dangerous objects, or illegal substances are not allowed on the premises.
- Guests must follow emergency procedures and evacuation instructions when issued.
- Any suspicious activity should be reported immediately to arena staff.
- Physical altercations, abusive behavior, or harassment will result in removal from the premises.
- Conduct & Behavior
- Guests must behave respectfully toward staff, performers, participants, and other visitors.
- Disorderly conduct, excessive noise, or disruptions during tours or events are not permitted.
- Vandalism, graffiti, or damage to property will result in financial liability and possible legal action.
- Smoking is only allowed in designated areas.
- Alcohol consumption is only permitted in approved zones and during certain events.
- Photography & Recording
- Photography is allowed unless otherwise restricted for specific events or areas.
- Flash photography may be limited for safety or performance reasons.
- Professional cameras, drones, and recording equipment require prior approval.
- Guests must respect privacy rules and refrain from filming staff areas or private events.
- Food & Drinks
- Outside food and beverages may be restricted depending on event type.
- Only sealed water bottles are allowed unless stated otherwise.
- Food purchased inside the arena must be consumed in designated areas.
- Equipment & Personal Items
- Guests are responsible for their personal belongings.
- BE VIP Arena is not liable for lost, stolen, or unattended items.
- Large bags, tripods, or bulky equipment may require storage in secure areas.
- Event Access & Ticketing
- Guests must present valid tickets or passes for event entry.
- Tickets are non-transferable unless approved by management.
- Re-entry may be restricted depending on the event.
- Tours & Premises Viewing
For guests visiting to view or inspect the premises:
- Visits must be scheduled in advance unless open viewing is available.
- Guests must be accompanied by a BE VIP Arena staff member.
- No equipment handling is permitted without authorization.
- Photography restrictions must be respected.
- Liability & Compliance
- Guests entering the arena do so at their own risk.
- Failure to follow arena policies may result in removal from the premises.
- Damage caused by guests will be billed to the individual or their organization.
- By entering the premises, guests agree to comply with all arena rules and staff instructions.
- Prohibited Items
The following are not permitted inside the arena:
- Weapons of any kind
- Illegal substances
- Fireworks or explosives
- Laser pointers
- Drones without written approval
- Glass bottles
- Items that may jeopardize the safety of others
- Lost & Found
- Lost items should be reported to the reception desk.
- Unclaimed items will be held for up to 30 days.
- Valuable items will be transferred to secure storage.
- Contact Information
For questions, concerns, or special requests:
- Email: connect@beviparena.com
- Website: www.beviparena.com